Refund policy

may request a return or exchange under the conditions outlined below.

Returns Eligibility

• Returns are accepted within 7 days of receiving the product.

• Items must be unused, undamaged, and returned in their original packaging.

• A valid proof of purchase (invoice or order number) is required.

Defective or Damaged Items

• If your item arrives damaged or defective, please contact us within 48 hours of delivery.

• Such cases are eligible for return or exchange at no additional cost.

Refunds

• Refunds are processed only after the returned item has been inspected and approved.

• Refunds will be issued using the same payment method used at checkout.

• Shipping fees are non-refundable, unless the return is due to a defective or incorrect item.

Exchanges

• Exchanges are accepted for eligible items, subject to product availability.

How to Request a Return or Refund

To initiate a return, exchange, or refund request, please contact us using the details below:

📧 Email: laki.houseware.store@gmail.com
Phone: +96170803512
📍 Location: Samqaniyeh – Lebanon